Art of Communication Workshop on 22nd June, 2024 by Ms Chitra Ramani

Art/Effective of Communication Workshop on 22nd June, 2024 by Ms Chitra Ramani

In manufacturing, clear communication is vital for ensuring that tasks are performed accurately, safely, and efficiently.Effective communication helps prevent errors,
reduce downtime, and promote teamwork among colleagues.Clear communication
also fosters a positive work culture, where employees feel valued, informed, and
engaged in the success of the organization.

Duration :7hrs
Delivery Method: Online
Zoom link will be provided.
Date: :22 June, 2024
Course fees : Rs 2000/- + GST 18%
Registration link – https://qcfi.in/pdc/

Training Objectives:
To enhance participants' understanding of the importance of effective communication
in the workplace.
To develop participants' skills in verbal, non-verbal, and written communication.
To provide practical strategies and techniques for improving communication with
colleagues, supervisors, and clients.
To foster a collaborative and positive communication culture within the organization.

Target Audience:
Employees from all departments and levels within the organization.
Particularly beneficial for team leaders, supervisors, customer service
representatives, and anyone involved in internal or external communication.

Session 1: Understanding Communication
Importance of effective communication in the workplace
Elements of communication: verbal, non-verbal, and written
Barriers to effective communication and how to overcome them

Session 2: Verbal Communication Skills
Active listening techniques
Asking clarifying questions
Giving and receiving constructive feedback

Session 3: Non-Verbal Communication Skills
Body language and gestures
Facial expressions and eye contact
Tone of voice and vocal cues

Session 4: Written Communication Skills
Email etiquette and best practices
Crafting clear and concise messages
Proofreading and editing techniques

Session 5: Communication in Difficult Situations
Conflict resolution strategies
Dealing with difficult personalities
Maintaining professionalism under pressure

Session 6: Building Positive Communication Culture
Promoting open communication channels within the organization
Encouraging feedback and suggestions from employees
Creating a supportive and inclusive communication environment

Expected Outcomes:
Improved interpersonal relationships and collaboration among team members.
Increased efficiency and productivity through clearer communication channels.
Reduced misunderstandings, conflicts, and errors resulting from ineffective
communication.
Enhanced customer satisfaction through better communication with clients and
stakeholders.
Cultivation of a positive work culture characterized by trust, respect, and effective
communication.

Follow-Up Activities:
Feedback surveys to evaluate the effectiveness of the training program.
Ongoing communication workshops or refresher sessions to reinforce learning and
address specific communication challenges.
Incorporation of communication skills into performance evaluations and professional
development plans for employees.

Duration :7hrs
Delivery Method: Online
Zoom link will be provided.
Date: :22 June, 2024
Course fees : Rs 2000/- + GST 18%
Registration link – https://qcfi.in/pdc/